Thank you for choosing Tied Roots.
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Shipping Locations
We currently offer shipping services within India. We do not provide international shipping at this time.
Order Processing Time
Once an order is placed, our team will process it within 2-3 business days, unless otherwise specified for specific products. We strive to ensure efficient order processing to get your product ready for shipment as quickly as possible.
Shipping Methods
We partner with reliable shipping carriers to ensure safe and timely delivery of your product. The carrier will be determined based on factors such as your location and the size/weight of the package.
Delivery Time
The estimated delivery time depends on the destination and can vary. As a general guideline, you can expect to receive your order within 5-7 business days from the date of shipment. Please note that actual delivery times may be affected by factors beyond our control, such as customs clearance procedures or unforeseen delays.
Shipping Charges
We offer free shipping for orders within India. There are no additional charges for standard shipping.
Order Tracking
Once your order is shipped, we will provide you with a tracking number. You can use this number to track the progress of your shipment on the carrier's website. Tracking information allows you to stay updated on the whereabouts of your package until it reaches your doorstep.
Delivery Issues
In the rare event of any delivery issues, such as delayed or lost packages, please contact our customer support team. We will investigate the matter promptly and work towards a satisfactory resolution.
Multiple Shipments
If your order consists of multiple items, it is possible that they may be shipped separately. This is to ensure faster delivery and minimize any potential delays.
Address Accuracy
Please ensure that you provide accurate and complete shipping address details during the checkout process. We will not be responsible for any delivery issues or delays caused by incorrect or incomplete addresses.
Delivery Confirmation
Once your order is successfully delivered to the specified address, it will be marked as "Delivered" in our system. If you have any concerns about the delivery status, please reach out to our customer support team.
We value your satisfaction and aim to provide a seamless shipping experience. If you have any further questions or require additional assistance regarding our shipping policy, please do not hesitate to contact our customer support team.
